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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leti Zito

July 17, 2024

5  out of  5
rating by Leti Zito
"I want to extend my heartfelt thanks to Kelby at State Farm for his quick response to my email and the follow-up phone call. He thoroughly addressed all my concerns and patiently walked me through all my options, helping me make the best choice for my auto coverage. Kelby’s knowledge and personal connection made me feel truly valued, not just like another number. His genuine care and attention left a lasting impression on me."
We responded:
"We sure appreciate your business, Leti. Thank you! - Kelby @ State Farm"
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Alyssa Ybarra

July 12, 2024

5  out of  5
rating by Alyssa Ybarra
"Kelby Schoorl has made insuring my business incredibly easy! Other companies were having a hard time finding the best ways to meet the needs of my business and Kelby did it with ease. He is also incredibly kind and somehow made the process of looking over insurance options fun. I’ll be sending everyone I know to him!"
We responded:
"Great coverage doesn't have to be mundane! Thank you for trusting our office with your needs. - Kelby Schoorl, Agent"
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Reno YouthOrchestra

July 12, 2024

5  out of  5
rating by Reno YouthOrchestra
"Really amazing staff; super friendly; very helpful and transparent about costs; I highly recommend to anyone looking for auto insurance"
We responded:
"We are so happy to hear about your positive experience! Thank you for your business. - Kelby Schoorl State Farm Agent "
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Matthew McDaniel

July 10, 2024

5  out of  5
rating by Matthew McDaniel
"Fast and friendly service. I got my quote right away and had all my questions answered."
We responded:
"Thank you, Matthew! -Kelby"
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Alexander groden

June 16, 2024

5  out of  5
rating by Alexander groden
"Ryan was amazing, knowledgeable and professional. I now have better coverage and am paying less."
We responded:
"Thank you for your business, Alexander! -Kelby Schoorl State Farm Agent"
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Anthony G

May 31, 2024

5  out of  5
rating by Anthony G
"Great service and price. Ryan and Monica really made it easy to switch both car and home owners insurance. Highly recommend this location!"
We responded:
"Thank you, Anthony! We appreciate your business and feedback. -Kelby @ State Farm"
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jesus mireles

May 25, 2024

5  out of  5
rating by jesus mireles
"Great customer service, easy to work with. Kelby would do anything for you. He promised to give me his kidney"
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Adam Welch

May 23, 2024

5  out of  5
rating by Adam Welch
"I had to come here and leave a review. Kelby Schoorl's staff at State Farm has been so helpful in helping me understand my coverages and what makes most sense for my insurance needs. I highly recommend them to anyone looking for assistance with insurance. I'm paying half of what I was at All State and getting way better coverage. Thank you Ryan for setting me up🤙"
We responded:
"Having the right setup is what we are all about, Adam! Thank you for your feedback and recommendation. - Your Agent, Kelby "
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aaron mangione

May 23, 2024

5  out of  5
rating by aaron mangione
"Highly recommend! The team was incredibly knowledgeable, taking the time to understand me and my needs, answering all my questions with patience and clarity."
We responded:
"We appreciate your business and recommendation, Aaron. Glad we could improve your understanding to better meet your needs! - Kelby"
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Danny Gould

May 22, 2024

5  out of  5
rating by Danny Gould
"Kelby and Ryan C. were very helpful. They practically tripled my coverage and at the same rate as my old car insurance, and made the whole process quick and convenient. Could not be happier!"
We responded:
"We are happy to hear about your great experience with us, Danny. It's extra special when we are able to drive value for our customers and community! - Kelby Schoorl State Farm"
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Alan Vazquez

May 16, 2024

5  out of  5
rating by Alan Vazquez
"Great staff , straight forward when it comes to the the pricing and coverage on any policy"
We responded:
"Glad to hear we're doing it right. Thank you for the feedback, Alan! - Your Agent, Kelby Schoorl "
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Jon Obester

May 15, 2024

5  out of  5
rating by Jon Obester
"State Farm is simply the best. I've been with them for years and once again I am treated like royalty. My check arrived overnight. And Keri was just exemplary. Thank you all!"
We responded:
"Thank you for your many years of loyalty, Jon. We sure appreciate you and your business. We love taking care of our customers! -Kelby Schoorl State Farm Agent"
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Tiffany Hill

May 15, 2024

5  out of  5
rating by Tiffany Hill
"Ryan C at Kelby Schoorl State Farm was awesome to work with and helped me save money while also upping my coverages. If you are looking to switch insurance they'd be the first people I'd call!"
We responded:
"Thank you for sharing your experience, Tiffany. Thrilled to hear Ryan working his magic! -Your State Farm Agent, Kelby Schoorl"
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Evan Zamora

May 6, 2024

5  out of  5
rating by Evan Zamora
"I highly recommend Ryan Chicvara at Kelby Schoorl's State Farm for your insurance needs. Ryan has been instrumental in helping me find the perfect insurance coverage tailored to my specific requirements. His professionalism, attention to detail, and dedication to providing excellent customer service are truly commendable.Not only did Ryan provide me with comprehensive coverage, but he also helped me save almost $60 a month compared to my previous insurance provider. He ensured that I received the best possible rates without compromising on the quality of coverage."
We responded:
"Thank you for your business, Evan. We think Ryan is pretty great too! - Your State Farm Agent, Kelby Schoorl"
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MIMI GARTRELL

April 26, 2024

5  out of  5
rating by MIMI GARTRELL
"Walter & The Kelby Schoorl Team with State Farm, we’re absolutely amazing. My next door neighbor recommended them. Exceeded my expectations especially on a Friday afternoon. If you need Home & Auto insurance I highly recommend them."
We responded:
"Thank you for your business and feedback. We appreciate you and will be sending a thank you to the neighbors that referred you! - Kelby Schoorl State Farm Agent"
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Clinton Wallwork

April 26, 2024

5  out of  5
rating by Clinton Wallwork
"Recently needed some updated information , so Sent a text message to State Farm one evening . And first thing I received a response with the answers to my questions . They were very helpful and the fast response time was much appreciated . 👍 5 🌟"
We responded:
"Thank you for your business, Clinton! - Kelby Schoorl State Farm Agency"
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Ally Johnson

March 7, 2024

5  out of  5
rating by Ally Johnson
"I had the pleasure of working with Kelby a few months back. His approach is not only educational but also incredibly patient, making the complex world of insurance feel understandable. The kindness of his staff adds to the overall positive experience. What truly sets him apart is his authenticity - something I’ve found to be a rare quality in the insurance industry. I highly recommend his services to anyone seeking a knowledgeable, patient, and genuine insurance professional."
We responded:
"Thank you, Ally! Glad to hear our process has helped you. We greatly appreciate your support! - Your Agent, Kelby Schoorl "
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THEoriginalAMIGO

February 20, 2024

5  out of  5
rating by THEoriginalAMIGO
"After having issues with my previous insurance company I have been with for almost 20 years. I decided to return to State Farm which my family had been with throughout the majority of their lives. Ryan has been very thorough in transitioning me back. His professionalism and thoroughness is greatly appreciated. He has only confirmed I am making the correct decision leaving my previous company."
We responded:
"Glad to hear you were taken care of! Thank you for your business and trust with our office."
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Cindy Carreon

February 7, 2024

5  out of  5
rating by Cindy Carreon
"Very professional and always willing to help. They help find the best deals and always get you taken care of. I have been a customer since 2010 and I have never had any problems with their service. Highly recommend."
We responded:
"Thank you for your loyalty and feedback! We appreciate your business. "
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Ainsley Murdock

January 31, 2024

5  out of  5
rating by Ainsley Murdock
"I have never really understood insurance until Kelby so kindly took the time to sit down with us, and really dive into it. I was shocked to find out what I was missing not being covered with Statefarm and Kelby’s awesome team by our side. We immediately changed our policy and added additional coverage which all in all we are saving more (even with the added coverages) than we have our whole life with other insurance companies. I feel peace of mind anytime I get out on the road. If you need a trusted advisor who isn’t in it for themselves, but rather your best interest, this is your guy."
We responded:
"Thank you for your business and for sharing the importance of peace of mind; it's what we are best at! "
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Archie Danner

January 30, 2024

5  out of  5
rating by Archie Danner
"Everything I was forced to experience due to physical life and healing has been extremely helpful. Computer work, most helpful scenarios and friendly in person scenarios I was presented. Thank you StateFarm. Especially those locally by my living area."
We responded:
"Thank you for trusting us and allowing us to help you in your time of need! We appreciate your loyalty. "
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Karen LoBue

January 25, 2024

5  out of  5
rating by Karen LoBue
"Courteous, professional"
We responded:
"Thank you for your business, Karen! "
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latreece bass

January 23, 2024

5  out of  5
rating by latreece bass
"Great customer service i recommend them."
We responded:
"Thank you, Latreece! We are thankful for your business."
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Keith Fronk

November 21, 2023

5  out of  5
rating by Keith Fronk
"Ryan was very helpful. Love this place they have taken good care of me!"
We responded:
"Glad to hear you are being taken care of, Keith! Thank you for your business. "
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Citlali Bacmeister

November 14, 2023

5  out of  5
rating by Citlali Bacmeister
"Schoorl's State Farm stood out from other insurance companies in Reno when I was looking to insure my car. I had called around for other quotes, and most agencies were singularly unresponsive. Walter's prompt and thorough attention at State Farm is the reason they got my business. He answered the phone, was super professional and courteous, and looked up pertinent information in a timely fashion. He truly took our needs into account and found my family a plan that worked for us."
We responded:
"Thank you for your business! - Agent Kelby @ State Farm Insurance"