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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Coad

April 10, 2025

5  out of  5
rating by Sam Coad
"Kelby is an exceptional insurance agent—professional, reliable, and incredibly knowledgeable. They took the time to understand my needs and found the best coverage at a great value. Their communication is clear and timely, and they make the entire process smooth and stress-free. Highly recommended!"
We responded:
"Thank you for your recommendation, Sam. So glad to hear you took away our mission with your experience! - Kelby Schoorl State Farm Agent"
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MAYRA GARCIA

April 10, 2025

5  out of  5
rating by MAYRA GARCIA
"Kelby at State Farm is absolutely fantastic! He is incredibly friendly and approachable, making the whole insurance process easy to understand. What really stands out is how knowledgeable knows his stuff and was able to answer all my questions thoroughly and accurately. Kelby is so good at communicating for every step. He keped me informed and responds quickly whenever I reach out. It's great to have an insurance agent who communicates so well and so often. I highly recommend him."
We responded:
"Thank you for taking the time to share your experience with us! We love getting to work with and provide good experiences to customers like you. Your feedback is so appreciated! - Kelby Schoorl State Farm Agent"
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Michelle Sparling

November 15, 2024

5  out of  5
rating by Michelle Sparling
"Kelby and his staff are excellent. I have had negative experiences in the past with other agencies, so I was honestly kind of rude when I first met him. Despite my poor attitude, he delivered fast, friendly, and excellent service. He is incredibly knowledgeable and is available with any question I have, even if it’s about other policies I have through other companies. I honestly don’t know what I would do without him, I feel very supported and at ease knowing my family and I are covered by policies Kelby helped us acquire. I am so grateful Kelby is on my team if anything should go sideways, he’s the best!"
We responded:
"Thank you for sharing your new outlook, and thank you so much for your business, Michelle! - Kelby Schoorl State Farm Agency"
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Jennifer Garcia

November 6, 2024

1  out of  5
rating by Jennifer Garcia
"My experience with this office is terrible. We were playing phone tag and never able to reach Kelby. I moved office cause the old agent closed ,but I really do regret moving to this office. I asked about the prices going up and they where always giving me different number. Do not recommend this office. Oh by the way when I was able to reach Kelby really rude through the phone."
We responded:
"Thank you for your feedback, Jennifer. As discussed, our agency does not have full control over all facets of your individual price ratings for your car insurance policy or claims decisions made. I cannot change or undue claims decisions you made 2+ years ago. I left 2 un-responded phone calls to you in attempt to address your inquiries that must not have been received. It disappointments me to hear that we were still unable to deliver on your expectations. I'd appreciate a chance to sit down and do what we can to address your concerns again as previously offered. Thanks - Kelby Schoorl"
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Leti Zito

July 17, 2024

5  out of  5
rating by Leti Zito
"I want to extend my heartfelt thanks to Kelby at State Farm for his quick response to my email and the follow-up phone call. He thoroughly addressed all my concerns and patiently walked me through all my options, helping me make the best choice for my auto coverage. Kelby’s knowledge and personal connection made me feel truly valued, not just like another number. His genuine care and attention left a lasting impression on me."
We responded:
"We sure appreciate your business, Leti. Thank you! - Kelby @ State Farm"
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Reno YouthOrchestra

July 12, 2024

5  out of  5
rating by Reno YouthOrchestra
"Really amazing staff; super friendly; very helpful and transparent about costs; I highly recommend to anyone looking for auto insurance"
We responded:
"We are so happy to hear about your positive experience! Thank you for your business. - Kelby Schoorl State Farm Agent "
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Alexander groden

June 16, 2024

5  out of  5
rating by Alexander groden
"Ryan was amazing, knowledgeable and professional. I now have better coverage and am paying less."
We responded:
"Thank you for your business, Alexander! -Kelby Schoorl State Farm Agent"
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jesus mireles

May 25, 2024

5  out of  5
rating by jesus mireles
"Great customer service, easy to work with. Kelby would do anything for you. He promised to give me his kidney"
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aaron mangione

May 23, 2024

5  out of  5
rating by aaron mangione
"Highly recommend! The team was incredibly knowledgeable, taking the time to understand me and my needs, answering all my questions with patience and clarity."
We responded:
"We appreciate your business and recommendation, Aaron. Glad we could improve your understanding to better meet your needs! - Kelby"
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Alan Vazquez

May 16, 2024

5  out of  5
rating by Alan Vazquez
"Great staff , straight forward when it comes to the the pricing and coverage on any policy"
We responded:
"Glad to hear we're doing it right. Thank you for the feedback, Alan! - Your Agent, Kelby Schoorl "
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Jon Obester

May 15, 2024

5  out of  5
rating by Jon Obester
"State Farm is simply the best. I've been with them for years and once again I am treated like royalty. My check arrived overnight. And Keri was just exemplary. Thank you all!"
We responded:
"Thank you for your many years of loyalty, Jon. We sure appreciate you and your business. We love taking care of our customers! -Kelby Schoorl State Farm Agent"
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Evan Zamora

May 6, 2024

5  out of  5
rating by Evan Zamora
"I highly recommend Ryan Chicvara at Kelby Schoorl's State Farm for your insurance needs. Ryan has been instrumental in helping me find the perfect insurance coverage tailored to my specific requirements. His professionalism, attention to detail, and dedication to providing excellent customer service are truly commendable.Not only did Ryan provide me with comprehensive coverage, but he also helped me save almost $60 a month compared to my previous insurance provider. He ensured that I received the best possible rates without compromising on the quality of coverage."
We responded:
"Thank you for your business, Evan. We think Ryan is pretty great too! - Your State Farm Agent, Kelby Schoorl"